OUR STORES

VISIT OUR NEW
STORE IN NEW YORK

294 Bay Meadows Ave.
Bay Shore, NY 11706

Customer Service

CONTACT US FOR ANY QUESTIONS

    INFORMATION QUESTIONS

    FREQUENTLY ASKED QUESTIONS

    Will I receive the same product that I see in the picture?

    At Arte Fina, we guarantee that the product you receive will match the one shown in the picture. Each piece is crafted with precision and care, ensuring you get exactly what you expect.

    Where can I view my sales receipt?

    You can review your order by clicking on the “Account” section of our website. From there, go to “Orders” and select the specific purchase to access your receipt. If you checked out as a guest, please refer to the email used during your purchase or contact us for assistance.

    How can I return an item?

    At Arte Fina, we offer a 14-day return policy. Returns are easy and a part of the process in finding the perfect layout for your home or office. If you'd like to make a return, contact us directly and we'll assist you in getting everything sorted.

    Will you restock items indicated as “out of stock?”

    At Arte Fina, our items are high-quality products that sell out quickly due to high demand. While we strive to restock them as soon as possible, availability varies depending on the piece. We recommend keeping an eye out for updates or contacting us directly for specific restock information.

    Where can I ship my order?

    At Arte Fina, we ship anywhere within the United States. For international shipping inquiries, please contact us directly, and we’ll be happy to assist with options and availability.